Questions, answered

Yes — a quick account lets you track your order, save addresses and see your order history. It takes under a minute.

You can pay online with UPI, cards, net banking or wallets (secured by Razorpay), or choose cash on delivery. We never see or store your card details.

You can cancel from your account until we confirm the order. After that, write to us quickly through the contact page and we’ll do our best. Personalised pieces can’t be cancelled once we’ve started making them.

Yes. The price you see is the price you pay, plus shipping where it applies.

We pack and dispatch within 3–5 working days. Delivery usually takes a further 3–7 days depending on where you are in India.

Shipping is ₹79, and free on orders above ₹999.

Not yet — but write to us and we’ll see what we can do.

Once it ships, you’ll get an email with the courier and tracking number. It’s also shown on your order page in your account.

Very close — but every piece is made by hand, so tiny differences in colour, shape and finish are natural. That’s what makes yours one of a kind.

Pieces marked “Personalisable” let you add initials or a short word on the product page. For anything else, ask us — custom orders are welcome.

We list materials on each product page. If you have a metal allergy, please check the materials or ask us before ordering.

Yes — for weddings, birthdays and corporate gifting. Get in touch with the quantity and date and we’ll send a quote.

Write to us within 48 hours of delivery with photos and an unboxing video and we’ll replace it or refund you. See our returns policy.

Because each piece is handmade in small numbers, we can’t accept change-of-mind returns. If something is wrong, we’ll always make it right.